Collections Specialist

We are looking for a highly organized, detail-oriented, and proactive professional to support customer contract administration, contract renewals, accounts receivable follow-up, and cross-functional coordination across Finance, Legal, Sales, and Technical teams. 
This role is ideal for someone with strong follow-through, excellent communication skills, and the ability to manage multiple processes simultaneously while maintaining accurate records and ensuring timely execution of contractual and financial obligations.

Responsibilities

• Manage the preparation, execution, amendment, renewal, and archiving of customer contracts.
• Collect and verify required customer information and documentation.
• Create, track, and follow up on tickets related to contracts, renewals, and customer requests.
• Coordinate effectively with Finance, Legal, Sales, and Technical teams to ensure smooth execution of contract-related processes.
• Monitor invoice status and follow up on outstanding payments and customer receivables.
• Maintain accurate records of customer communications, follow-up activities, and contract statuses.
• Prepare regular reports on active contracts, renewals, signed agreements, and overdue receivables.
• Ensure timely follow-up and resolution of contract and payment-related matters.

• Strong organizational skills and exceptional attention to detail.
• High level of ownership, accountability, and follow-through.
• Professional communication skills when interacting with customers and internal stakeholders.
• Familiarity with business correspondence and administrative processes.
• Experience working with Excel, CRM platforms, ticketing systems, or similar operational tools.
• Strong documentation, record-keeping, and reporting skills.
• Basic understanding of financial, invoicing, and contract management processes.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

• A collaborative and fast-growing environment where you’ll work alongside talented professionals from diverse backgrounds and have the opportunity to make a meaningful impact.
• Comprehensive supplementary health insurance for you and your family, including mental health support.
• Competitive compensation with opportunities for career growth and advancement.
• Learning and development support, including professional training, certifications, and personal development programs.
• Complimentary meals, snacks, and refreshments at the office.